Returns

  • We want you and your pet to love these products. If you are not 100% satisfied within 30 days of your purchase, we want to help.
  • Need to return something? Please contact our customer service team at (715) 231-1234 ext. 503 to receive authorization and assistance.
  • Any unopened products may be returned within 30 days. A refund of the amount of the product, minus the cost of shipping, will be credited back to the payment information used at the time of the transaction.
  • For any open product, please contact customer service for assistance.

Cancellations and Modifications

    • Order cancellations or adjusts can be made to orders that have not yet been processed and/or shipped.
    • Order a request is made after an order has been processed and/or shipped, please contact our customer service team at (715) 231-1234 ext 503 and follow the return process.

    *Flat rates and free shipping rates apply to economy ground shipping to the 48 contiguous states only*